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Technical Support Information
 
Instructions for Setting up a PPPoE

Create a PPPoE Connection in Windows XP
You can install the PPPoE client just like you install any other dial-up networking connection. To create a PPPoE client connection, follow these steps:


1. Click Start, click Control Panel, and then double-click Network and Internet Connections.


2. Click Network Connections, and then click Create a new connection in the Network Tasks pane.

3. After the Network Connection Wizard starts, click Next.

4. Click Connect to the Internet, and then click Next.

5. Click Set up my connection manually, and then click Next.
 
6. Click either Connect using a broadband connection that requires a username and password or Connect using a broadband connection that is always on.
 
7. Type the internet service provider (ISP) name that your ISP provided, and then click Next. (ISP name is: CTC_PPPoE)
 
8. Type the username that the ISP provided. (Your Login Name)
 
9. Type the password that the ISP provided. (Your Password)
 
10. Type the password one more time to confirm it, and then click Next.
 
11. Click Add a shortcut to this connection to my desktop.
 
12. Click Finish to complete the wizard.
 
If you need further assistance give us a call at 907-424-2345 or for 24/7 technical support dial 424-2000. Thank you!

Create a PPPoE Connection in Windows 7
You can install the PPPoE client just like you install any other dial-up networking connection. To create a PPPoE client connection, follow these steps:


1. Click Start, click Control Panel, and then click Network and Internet Connections for entry next settings.


2. Click Network and Sharing Center

3. Please click Set up a new connection or network in Change your network settings sector

4. During this time a pop-up window will be shown and click Connect to the Internet then click Next button

5. Someone may be using Broadband router to share Internet connection for many computers, so they can connect to the Internet. If you can connect to Internet right now, please click Set up a new connection anyway
 
6. Click either Connect using a broadband connection that requires a username and password or Connect using a broadband connection that is always on.
 
7. Please click Broadband (PPPoE)
 
8. Type the username that the ISP provided. (Your Login Name)
 
9. Type the password that the ISP provided. (Your Password)
 
10. Fill out all Information & Click Connect.
 
11. If your connection has been established, then you will be able to see this well-established connection through the bottom right corner click on the Network Internet Access icon.
 
12. Sometimes you want to modify this connection profile, please click Change adapter settings after select Control Panel --> Network and Internet --> Network and Sharing Center
 
13. Here you can see the Broadband Connection profile.

Create a PPPoE Connection in Vista
You can install the PPPoE client just like you install any other dial-up networking connection. To create a PPPoE client connection, follow these steps:


1. Click Start, click Control Panel, and then click Network and Internet Connections icon.


2. Click Network and Sharing Center icon.

3. Please click Set up a connection or network in on the left task pane.

4. During this time a new window will pop-up asking you to choose the connection option. Click Connect to the Internet then click Next

5. click Set up a new connection anyway
 
6. Please click Broadband (PPPoE)
 
8. Type the username that the ISP provided. (Your Login Name)
 
9. Type the password that the ISP provided. (Your Password)
 
10. Fill out all Information & Click Connect.
 
11. If you see a window pop up that says You are connected to the Internet then you have successfully established a connection.

Create a PPPoE Connection in Mac OS X 10.5


1. Start by going to System Preferences by either selecting it from gears icon in the top menu bar or open it from the Dock.


2. Click Network icon to continue

3. You will automatically be directed to the highest priority connection which by default is Built-in Ethernet. This is okay as this is where we need to be.

4. Click on the Configure menu to reveal the options for Built-in Ethernet connections.

5. From here choose the Create PPPoE Service option. You will be prompted to name the connection.
 
6. For the service name put CTC_PPPoE
 
7. Once you name the connection you will be presented with the setup screen for the PPPoE connection.
 
8. Type the username that the ISP provided. (Your Login Name)
 
9. Type the password that the ISP provided. (Your Password)
 
10. By clicking Show PPPoE status in menu bar a small object will appear in your top menu bar. This will allow you to control the connection from your desktop.
 
11. Click Apply Now. When you click on Connect, you computer will attempt to connect using PPPoE.
 
12. Notice the new icon in the top right of your screen? This new icon will allow you to activate this PPPoE connection. Once connected to the
 
13. Here you can see the Broadband Connection profile.
 
If you need further assistance give us a call at 907-424-2345. Thank you!

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